You can now submit your e-prescription with your health card via the ALS app at your specialist ALS pharmacy! You can also continue to be supplied via your ALS pharmacy with the e-prescription and take part in ALS research.
Have four things ready:
Electronic health card. You will find the 6-digit CAN number (“Card Access Number”) on the front, under the “Health card” lettering. Entering the CAN number prevents unauthorized reading of your health card.
This is how it works:
Step 1: Open the e-prescription function in your ALS app
Click 1: Open the ALS app on your smartphone and log in.
Click 2: Scroll down on the “Home” screen and click on the [TO E-RECEPT] button.
Click 3: In the next step, click on the [CREATE CONNECTION] button.
Step 2: Identify yourself with your mobile and CAN number
Click 4: Enter your mobile number for identification and click on the [NEXT] button.
Click 5: You will receive a 6-digit identification code directly by SMS. Enter the identification code and click on the [CONTINUE] button if you are not automatically redirected.
Click 6: In the next step, click on the [CREATE CONNECTION] button.
Step 3: Start reading the e-prescriptions with your health card
Before you can redeem your e-prescriptions, you must read them using your health card.
Click 7: Click on the [START READING] button.
When reading out your health card, hold it against the back of your smartphone until your health card has been successfully recognized. The correct position of your health card depends on the position of the NFC antenna in your cell phone.
iPhone
Android cell phone NFC center
Android cell phone NFC top-center
The card is read out in three steps. Hold the phone and health card steady. As soon as your cell phone has been recognized during reading (signal: “vibration”), the position of the health card on the cell phone must not change.
Tip: You can also place the health card on the table and place your cell phone on the health card when reading it.
Step 4: Fill the prescriptions at your ALS pharmacy
After successful reading, your e-prescriptions will be displayed in the ALS app.
Click 8: Select the prescriptions you would like to redeem in your ALS pharmacy.
Click 9: Click on the [REDEEM] button to redeem the e-prescriptions.
Please note: In order to use all new functions, it may be necessary to download the latest version of the ALS app from the Play Store or Apple App Store.
If you have any questions or need support, we will of course be happy to help.
Are you being treated in an ALS outpatient clinic?
If you are treated in an ALS outpatient clinic that participates in the ALS pharmacy program and your e-prescriptions are already automatically forwarded by the outpatient clinic, nothing will change for you for the time being.
The Ambulanzpartner team will be happy to answer any questions you may have.
Not using the ALS app yet?
The current version of the ALS app is available to download free of charge from the Apple App Store and Google Play.
You are not yet participating in the ALS-Aptheque program?
Before you can redeem your e-prescriptions, you must confirm your participation in the ALS pharmacy program. If you are not yet a member of the ALS pharmacy program, you will be informed of the consent required before you can redeem your e-prescription.
Are you interested in the ALS pharmacy program? Here you will find all the important information.
Do you have an e-prescription or a private prescription in paper form? No problem – you can also easily send these prescriptions to your ALS pharmacy via the ALS app. Click here for more information .
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