Care Network

As part of our care network services, we provide patients and their relatives with web-based rating tools to assess assistive devices, medication, therapies, providers, therapists and physicians. Thus, APST facilitates the capturing of the patients’ individual needs before, during and after medical therapy. Patients are offered compact, structured questionnaires. Typical topics for rating are patient satisfaction with the care provided, satisfaction with and without medication, or individual symptoms, such as dysphagia or pain. By giving their feedback “online”, patients play a more active part within the Ambulanzpartner care network. The results are published as anonymized aggregates on the APST platform. Participation is subject to the following applicable rules:

Real data

Patients can only rate the very care provision and therapies they have actually received.

Verified criteria ratings

Patients can only rate care provision according to scientifically defined and verified criteria.

Constructive ratings

Ratings must comply with the principles of matter-of-factness and appropriateness.

Physiotherapy, occupational therapy, speech therapy

In severe or rare neurological disorders, the demand for specialized physiotherapy, occupational therapy and speech therapy is high. The therapy facilities listed on our network website have special expertise in the treatment of neurological patients. Patients rated the therapy facilities incorporated in our network as follows:

Physiotherapists (m/f)*
[min] out of [max] physiotherapy facilities were rated.
Occupational therapists (m/f)*
[min] out of [max] occupational therapy facilities were rated.
Speech therapists (m/f)*
[min] out of [max] speech therapy facilities were rated.

* Berlin and Brandenburg areas only

Medical supply and equipment stores and assistive devices providers

Assistive devices are carefully chosen and rendered to meet the personal needs of patients and their relatives. Following the principle of “as little as possible, as much as necessary”, assistive devices provision is guided by the patient’s individual disease course. Mapping out an individual concept of assistive devices provision for each patient is a key element of specialized patient care. Patients rated the medical supply and equipment stores incorporated in our network as follows:

Medical supply and equipment stores
[min] out of [max] medical supply stores were rated.

Home care and special care homes

APST supports patients and their relatives in their search for specialized care. We host a network of care facilities offering specialized outpatient, inpatient, (semi-) residential or day care as well as ventilator care. The listed institutions and services are specialized in care for patients with Amyotrophic Lateral Sclerosis, Multiple Sclerosis, Parkinson’s Disease and stroke. Care providers were rated as follows

Special care homes*
[min] out of [max] Care homes were rated.
Outpatient care services*
[min] out of [max] outpatient care services were rated.

* Berlin and Brandenburg area only

Physicians (m/f), medical practices and outpatient clinics/departments

Due to the high complexity of severe neurological disorders it makes sense for physicians and care teams to complete a specialization in these medical fields. Our nationwide network comprises highly specialized neurological outpatient clinics/departments and medical practices. Physicians use APST to liaise with other medical professionals, perform data based research projects and enhance digital networking. Patients and relatives rated consultation with physicians as follows:

Physicians (m/w), medical practices und outpatient clinics/departments
[min] out of [max] Medical practices und outpatient clinics/departments with rating

Pharmacies

APST cooperates with specialty pharmacies offering a hotline for patients registered on our care network. All patients, relatives, care teams and physicians may use this telephone service to get advice on the drug treatment regime(s) in place. Contact persons are pharmacists who have expertise in the medication for our neurological patients. Patients rated the pharmacies as follows:

Pharmacies
[min] out of [max] pharmacies were rated.

Nutrition Therapists (m/f)

Individual nutrition support can be facilitated for the patient group signed up on APST thanks to the expertise our partner nutrition therapists possess. On the internet portal, patients, relatives and physicians may access an electronic patient record (EPR) that gives an overview of past and current nutrition therapies. Patients may rate their nutrition therapists:

Nutrition therapists (m/f)
[min] out of [max] nutrition therapists (m/f) were rated.

Hilfsmittel

Die Hilfsmittelversorgung gehört zu den wichtigsten Maßnahmen, um Menschen mit komplexen neurologischen Erkrankungen ein hohes Maß an sozialer Teilhabe zu ermöglichen. Motorische Einschränkungen erfordern eine individuelle Unterstützung durch medizin-technische Hilfen. Sie stärken bestehende Funktionen, unterstützen die geschwächte Muskulatur oder gleichen verloren gegangene Muskelfunktionen aus. Patienten und Angehörige können ihre Hilfsmittel bewerten.

Hilfsmittel
[min] von [max] Versorgungen mit Hilfsmitteln wurden bewertet.

Heilmittel

Heilmittel sind ein wichtiger Bestandteil in der Behandlung neurologischer Erkrankungen. Zu den Heilmittel gehören die Physiotherapie, die Ergotherapie und die Logopädie. Mit einer Physiotherapie werden Muskelgruppen aktiviert und die Folgen der neurologisch bedingten Kraftminderung reduziert. Die Ergotherapie dient der Stärkung, Aufrechterhaltung oder Kompensation feinmotorischer Leistungen. Unter der Logopädie werden Therapieverfahren für Menschen mit Sprach-, Sprech- und Schluckstörungen zusammengefasst.

Heilmittel
[min] von [max] Versorgungen mit Heilmitteln wurden bewertet.

Medikamente

Ein zentraler Bestandteil von neurologischen Therapien ist die Medikamentenbehandlung. Auf unserem Portal haben Patienten, Angehörige und Ärzte die Möglichkeit, eine Übersicht der aktuellen sowie der zurückliegenden Medikation in Form eines elektronischen Medikationsplans nachzuvollziehen. Mit dem elektronischen Medikationsplan tragen wir dazu bei, die Arzneimittelsicherheit und Therapietreue zu erhöhen. Patienten können ihre Medikation bewerten:

Medikamente
[min] von [max] Versorgungen mit Medikamenten wurden bewertet.

Ernährungshilfen

Eine defizitäre Ernährung sowie ein unerwünschter Gewichtsverlust sind Begleitsymptome oder Folge verschiedener neurologischer Erkrankungen. Die Behandlung umfasst eine Ernährungsberatung, eine Nahrungsergänzung durch hochkalorische Ernährungslösungen (Trinknahrung) oder eine künstliche Ernährung über eine Magensonde (Sondennahrung). Wir bieten für das spezialisierte Ernährungsmanagement eine moderne Organisationsstruktur an. Ernährungshilfen können bewertet werden:

Ernährungshilfen
[min] von [max] Versorgungen mit Ernährungshilfen wurden bewertet.

Health insurance companies

APST works independently of health insurance companies, and access to the platform is available for both patients with public and private health insurance cover. The degree of quality of service and patient focus varies substantially among health insurers. For instance, the time allowed to process prescriptions or to approve assistive devices and rehabilitation measures can be quite different depending on which company you are dealing with. Patients may rate their satisfaction with their health insurance company:




Health insurance companies
[min] out of [max] health insurance companies were rated.

APST care network

In health care processes, Managed Care is the term used to describe the support given to patients in their search for suitable suppliers and care professionals and the assistance they receive in tasks of administrative and organizational nature. Ambulanzpartner is specialized in managed care for patients with complex neurological disorders. We get active when it comes to organizing the provision of specialized assistive technology, ventilation or medication therapy and other support required.

Care network
[min] out of [max] care network was rated.