Figures 11, 12 and 13. The ALS app on the left shows the Add Recipe page with the scan function. The ALS app in the middle shows the recipe scan to upload or discard. After uploading the recipe scan, the successful upload message appears.
The prescription scan will be processed by your specialty pharmacy. For further supply, your pharmacy and/or case management will contact you by e-mail or telephone.
For the supply, it is important to know that prescription drugs prescribed on a paper prescription may only be dispensed by the pharmacy upon presentation of the original prescription. Therefore, after scanning and uploading, please send your paper prescription to your pharmacy by post. You can use a postage-paid envelope for this purpose, which you will receive from your pharmacy. As soon as your prescription arrives at the pharmacy, the medication will be sent to your address immediately.
Questions and help
We hope that these explanations are helpful for you in using the new functions. We have extensively tested the changes in the software. Nevertheless, errors cannot be completely ruled out in live operation. Therefore, if you have any queries or would like to report an error, please do not hesitate to contact us. You can reach us at:
We look forward to the launch of the new functions and your feedback as a user.
Your ambulance partner team